Privacy Policy

1. Responsible Party

Responsible for data processing on this website:

SODIGITAL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
(SODIGITAL Sp. z o.o.)
42 Main Street
Sandton, 2196, Johannesburg, South Africa
E-mail: [email protected]
Phone: +27 11 234 5678

2. General notes on data processing

We process personal data in accordance with applicable data protection provisions, in particular the General Data Protection Regulation (GDPR), to the extent applicable. Personal data is all information that relates to an identified or identifiable natural person.

Processing occurs only to the extent necessary to provide a functional website, to present our content and offers (for example, information about GlucoBalance), to process requests and for analysis and marketing purposes, or if you have consented to more comprehensive processing.

3. Hosting and server log files

Our website is operated by an external service provider (host). The host provides the technical infrastructure through which this page is delivered. When you access our website, our system automatically records the following information:

• IP address of the requesting device
• Date and time of access
• File/page accessed and volume of data transferred
• Browser and operating system used
• Referrer URL (website from which you came)

The processing of this data is carried out to ensure trouble-free operation of the website, for system security and to clarify cases of abuse. The legal basis is our legitimate interest in secure and stable operation of the website (Art. 6 para. 1 lit. f GDPR). Log files are normally automatically deleted after an appropriate retention period, unless longer retention is required for security reasons.

4. Contact (E-mail / Contact form)

When you contact us by e-mail or through a contact form, we process the information provided (for example, name, e-mail address, phone number, message content), to process and respond to your request.

The legal basis for processing is Art. 6 para. 1 lit. b GDPR, if your request is related to the initiation or execution of a contract, or Art. 6 para. 1 lit. f GDPR based on our legitimate interest in effective communication with interested parties and customers. If you have expressly consented to contact or additional information by e-mail, the legal basis is Art. 6 para. 1 lit. a GDPR.

We store your request only for as long as necessary for processing and any follow-up questions or as long as there are legal retention obligations.

5. Newsletter and advertising information

If we offer a newsletter or comparable information by e-mail, you will only receive it if you have expressly registered for it or to the extent legally permitted. As part of the registration we process the e-mail address you provided, as well as, if applicable, other voluntary information.

The legal basis is your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future, for example, through a cancellation link in each e-mail or through a message to the contact details mentioned above.

6. Cookies and reach measurement

Our website may use cookies or similar technologies to provide basic functions, analyze page usage or optimize content (for example, attribution of advertising campaigns and clicks on product links such as GlucoBalance).

Cookies are small text files stored on your device. Strictly necessary cookies are necessary for the operation of the page and may be used without your consent (Art. 6 para. 1, lit. f GDPR). All other cookies, especially for statistical or marketing purposes, are only set if you have consented through a cookie banner or comparable functions (Art. 6 para. 1 lit. a GDPR).

You can withdraw your consent at any time through your browser's cookie settings or through a cookie management tool available on our website and delete already set cookies.

7. Affiliate partners and advertising

This website may contain affiliate links and advertising spaces. If you click on a corresponding link or purchase a product through such a link (for example, GlucoBalance capsules), we may receive a commission from the respective provider. The price does not change for you.

To track orders, third-party providers may use cookies or similar technologies to determine that you arrived at the offer through our website. Data processing by the respective providers is their own responsibility according to their privacy policies.

The legal basis for the integration of affiliate programs is our legitimate interest in financing and developing our online offering (Art. 6 para. 1 lit. f GDPR). To the extent that consent is required for the use of cookies or similar, processing additionally occurs on the basis of Art. 6 para. 1 lit. a GDPR.

8. Legal bases, retention period and recipients

To the extent that we process personal data, we base ourselves – depending on the purpose – on the following legal bases:

• Art. 6 para. 1 lit. a GDPR – Consent
• Art. 6 para. 1 lit. b GDPR – Performance of contract or pre-contractual measures
• Art. 6 para. 1 lit. c GDPR – Legal obligation
• Art. 6 para. 1 lit. f GDPR – Legitimate interest

We store personal data only for as long as necessary to fulfill the respective purposes or as long as there are legal retention obligations. After that, the data is deleted or anonymized.

Transmission to third parties occurs basically only when:

• this is necessary for the performance of the contract or for the implementation of pre-contractual measures,
• you have consented,
• there is a legal obligation or
• based on our legitimate interest (for example, in the use of hosting or analysis services).

9. Transmission of data to third countries

If we use services from providers that are located outside the European Union (EU) or the European Economic Area (EEA), we ensure – to the extent necessary – that there is an adequate level of data protection, for example, through adequacy decisions of the European Commission or through the conclusion of standard contractual clauses.

You can obtain more detailed information about the service providers used and the underlying guarantees upon request from us.

10. Your rights as a data subject

You have – within the framework of legal requirements – the following rights:

• Right of access to personal data processed by us (Art. 15 GDPR)
• Right to rectification of incorrect data (Art. 16 GDPR)
• Right to erasure ("right to be forgotten") (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to certain processing (Art. 21 GDPR)
• Right to withdraw consent given at any time with effect for the future (Art. 7 para. 3 GDPR)

To exercise your rights, you can contact us at any time, for example, by e-mail to [email protected].

In addition, you have the right to file a complaint with a competent data protection supervisory authority if you consider that the processing of your personal data violates data protection provisions.

11. Data security

We use technical and organizational measures to protect your data against loss, abuse or unauthorized access. This includes, among others, encrypted connections (for example, HTTPS), access restrictions and regular updates of the systems used.

However, note that data transmission on the Internet (for example, in e-mail communication) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

12. Changes to this privacy policy

We reserve the right to change this privacy policy to adapt it to changed legal situations, new technical developments or changes to our services. For your visit, the current version published on this page always applies.

Date of this privacy policy: 01.12.2025